Platform notes
- Apple
- Trials, purchases, and restoration are handled by the Apple App Store account signed in on the device.
- Android
- Trials, purchases, and restoration are handled by the Google Play account signed in on the device.
1
Use the free experience
Single-stream viewing remains available without Pro. Multiview includes three 15-minute trials so you can test layouts with two, three, or four streams.
- 1Choose a multistream layout while you still have a trial remaining.
- 2Select Start 15-Minute Trial on the Pro screen.
- 3Return to the layout and watch the remaining time in the trial banner.
2
Upgrade to Multiview Pro
- 1Open Settings and choose Upgrade to Pro, or open the Pro screen from a locked layout.
- 2Review the price shown by the App Store or Google Play.
- 3Complete the one-time purchase with the store account on the device.
Good to know: Pro unlocks unlimited multistream layouts, saved layouts, audio controls, favorites, and fullscreen features. Content or provider subscriptions remain separate.
3
Restore a purchase
- 1Make sure the device uses the same Apple or Google account that made the purchase.
- 2Open the Pro screen and choose Restore Purchases.
- 3Wait for verification. Settings will show Pro as Active after a successful restore.
4
If restore does not work
Confirm the store account, internet connection, and completed purchase history. If the purchase is present but Pro remains locked, contact support with the platform and the exact restore message.