Platform notes
- Apple
- Follow these steps with touch controls on iPhone or iPad, or use focus and select controls with the Apple TV remote.
- Android
- Follow these steps with touch controls on a phone or tablet, or use the directional pad and select button on Google TV.
1
Reconnect Plex
- 1Open Settings, then Manage Sources.
- 2Choose Sign In to Plex or Reconnect Plex.
- 3Complete the authorization flow. On a TV, enter the displayed code at plex.tv/link.
- 4Choose Discover Servers if the expected Plex Media Server does not return automatically.
2
Reconnect Tablo Gen 4
- 1Open Manage Sources and choose Sign In to Tablo.
- 2Enter the Tablo account credentials again.
- 3Use Rescan Tuners if authentication succeeds but an associated tuner is missing.
3
Check the account and network
- 1Confirm the same account can sign in through the official Plex or Tablo app.
- 2Check the device date, time, and internet connection.
- 3For Plex, confirm the selected server is running and reachable.
- 4If you recently enabled iCloud Sync, remember that account tokens may need to be entered again on the new device.
4
Start clean when needed
Sign out of only the affected service, then sign in again. Avoid Clear All Data unless you intend to remove every source, favorite, layout, and preference.